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Shipping policy

By placing an order with MT2 on Paper, you agree to the terms of this shipping policy.


 

MT2 on Paper - Shipping Policy

 


We take great care in packaging and shipping each order to ensure your stationery arrives safely and beautifully presented.

 

 

 

Processing Time

 


Orders are typically processed within 1-3 business days.


Orders placed on weekends or holidays begin processing the next business day.


During new releases, promotions, or peak seasons, processing times may be slightly extended. We appreciate your patience and will always work to ship your order as promptly as possible.

 

 

 

Shipping Methods & Delivery Estimates

 


Shipping options and rates are calculated at checkout based on destination and package weight.


Estimated delivery times once shipped:

 

  • USPS Ground Advantage: 3–7 business days

  • USPS Priority Mail: 2–4 business days

  • UPS Ground: 2–5 business days

  • UPS 2-Day Air: 2 business days

 


Delivery time estimates are provided by the carrier and are not guaranteed.

 

 

 

Free Shipping 

 


We offer free U.S. shipping on orders over $75 (after discounts, before tax).

Free shipping method is selected by MT2 on Paper and may ship via USPS or UPS.

 

 

 

Order Tracking

 


Once your order ships, you will receive a shipping confirmation email with tracking information.


Please allow up to 24 hours for tracking updates to appear.

 

 

 

Address Accuracy

 


Please ensure your shipping address is correct at checkout.


MT2 on Paper is not responsible for:

 

  • incorrect or incomplete addresses

  • packages delivered to the wrong address due to customer error

  • delays caused by carrier address issues

 


If a package is returned due to an incorrect address, additional shipping charges may apply to reship the order.

 

 

 

Lost or Stolen Packages

 


Once a package has been accepted by the carrier and marked as delivered, MT2 on Paper is not responsible for loss or theft.


If your package is marked delivered but cannot be located:

 

  1. Check with household members or neighbors

  2. Check with your local post office or carrier

  3. Allow 24 hours in case of premature delivery scan

 


If you still need assistance, contact us and we will do our best to help file a carrier claim when applicable.

 

 

 

Damaged Packages

 


If your order arrives damaged:


Please contact us within 5 days of delivery at [support email] with:

 

  • your order number

  • clear photos of packaging and damaged item(s)

 


We will work with you to resolve the issue promptly.

 

 

 

Multiple Shipments

 


Orders containing pre-order items or certain specialty items may ship separately.

You will receive tracking information for each shipment.

 

 

 

International Shipping (add later if needed)

 


We currently ship within the United States.

For international inquiries, please contact us.

 

 

 

Packaging Philosophy

 


We believe receiving stationery should feel intentional and carefully handled. Each order is packed to protect delicate paper goods, writing instruments, and inks during transit.